IBM Certification Study Guide AIX V4.3 System Support

How IBM Employees Can Get ITSO Redbooks

Employees may request ITSO deliverables (redbooks, BookManager BOOKs, and CD-ROMs) and information about redbooks, workshops, and residencies in the following ways:

Redbooks Web Site on the World Wide Web
```
http://w3.itso.ibm.com/
```
PUBORDER - to order hardcopies in the United States
Tools Disks
To get LIST3820s of redbooks, type one of the following commands:
```
  TOOLCAT REDPRINT
  TOOLS SENDTO EHONE4 TOOLS2 REDPRINT GET SG24xxxx PACKAGE
  TOOLS SENDTO CANVM2 TOOLS REDPRINT GET SG24xxxx PACKAGE (Canadian users only)
```
To get BookManager BOOKs of redbooks, type the following command:
TOOLCAT REDBOOKS
To get lists of redbooks, type the following command:
```
  TOOLS SENDTO USDIST MKTTOOLS MKTTOOLS GET ITSOCAT TXT
```
To register for information on workshops, residencies, and redbooks, type the following command:
```
  TOOLS SENDTO WTSCPOK TOOLS ZDISK GET ITSOREGI 1998
```
REDBOOKS Category on INEWS
Online - send orders to: USIB6FPL at IBMMAIL or DKIBMBSH at IBMMAIL

Redpieces

For information so current it is still in the process of being written, look at "Redpieces" on the Redbooks Web Site (http://www.redbooks.ibm.com/redpieces.html). Redpieces are redbooks in progress; not all redbooks become redpieces, and sometimes just a few chapters will be published this way. The intent is to get the information out much quicker than the formal publishing process allows.

Redpieces
For information so current it is still in the process of being written, look at "Redpieces" on the Redbooks Web Site (`http://www.redbooks.ibm.com/redpieces.html`). Redpieces are redbooks in progress; not all redbooks become redpieces, and sometimes just a few chapters will be published this way. The intent is to get the information out much quicker than the formal publishing process allows.

C.2 How Customers Can Get ITSO Redbooks